WHAT IS AFTERPAY?
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments made every two weeks without any interest.
HOW DO I USE AFTERPAY?
Just shop Birkenstock.com/us and check out as usual. At checkout, choose Afterpay as your payment method and you will be re-directed to the Afterpay website. If it’s your first time using Afterpay, you’ll be required to register and provide payment details. If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order—it’s that easy!
Please note, all items in your shopping bag must be eligible for payment with Afterpay and the total amount due must be between $35 and $2,000.
HOW DOES THE AFTERPAY PAYMENT SCHEDULE WORK?
All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are then charged automatically to your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log into Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log into your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click Here for complete terms.
WHERE CAN I USE AFTERPAY?
Afterpay can only be used on purchases made on the Birkenstock.com/us website.
WHAT ITEMS ARE NOT ELIGIBLE FOR AFTERPAY?
Afterpay is not eligible for purchases using GiftNow.
WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?
Afterpay orders will be shipped from our warehouse in Kentucky within 1-2 business and in accordance with Birkenstock’s Shipping Policy, like any order placed on Birkenstock.com/us.
HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY?
If you have changed your mind, you can return or exchange your Afterpay purchase per the Birkenstock Return Policy. In the event a refund is due, Afterpay will be notified and will process the appropriate refunds. Please do not return your purchase to Afterpay. Have more questions about returns of items using Afterpay? Go to help.afterpay.com
IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?
Yes, your total amount due must be between $35 and $2,000 to use Afterpay on Birkenstrock.com/us.